Some orders will need to be priced manually as they have special requirements. You can request a quotation which can be priced up in the print room and the quotation sent out via PrintStation. You will receive an email telling you that you have a quotation waiting for you. You can then either accept the quotation and the order is placed on PrintStation or you can reject the quotation and the order is marked as deleted. The quotation process cannot currently be used with a third party payment provider e.g. Stripe.
To request a quotation.
Place an order in the usual way using the product designed for requesting a quotation. All price fields will be blank during the process. When you have placed the order details will appear in your Orders tab where the status will show as 'Waiting for Quotation'.
You will also receive an email telling you that your order has been placed and another one stating that your order is waiting for a quote. If your order contains a zip file you may see the order status change to Downloaded before you receive notification of a quotation. This can happen on any orders you request a quotation for as the print room operator is likely to view the document that you have sent before they can create a quotation.
You will receive another email when a quotation has been sent. Within the email there may be a link for you to use to go to your Orders tab in Skyline or you can just view your Orders tab. The order status will show as Quotation Sent with a value and there will be a green tick available.
Example of the Orders tab with a quotation pending acceptance or rejection.
Click to open the Job Ticket. The quotation is shown in the price estimate section.
To accept the quotation click or to decline the quotation click . If you accept the quotation the order will be marked with the status 'Order Placed' and be processed by the Print Room. If you reject the quotation the order will be marked with the status deleted and will not show in your list of orders.