Managers can use the Live Orders page to change the status of an order. Any amendments made will be shown in the PrintStation
To change the status of an order:
1.
Select the order and click to view the order details.
2.
View the available statuses. If you change the status of an order to any status marked with an * the order is marked as printed and the details will appear in reports.
3.
Select the required status then click . A change in status will trigger an automatically generate email to be sent if the system statuses have been configured to send an email when a job status is changed in PrintStation. For more information see the section Changing the Wording in a Status Email.
The asterisk by the status name means that the order will be recorded as being printed and appear in the reports. The printer used is recorded as Marked as Printed. You are not able to select a specific printer.
4.
The order will be updated to the new status. The change to the order is also shown in the PrintStation
to view the order details.
.
A change in status will trigger an automatically generate email to be sent if the system statuses have been configured to send an email when a job status is changed in PrintStation. For more information see the section Changing the Wording in a Status Email.