Update Service Subscription

When the annual service is renewed a new subscription key is supplied. Cloud customers will be updated automatically by ePrint Support but on-site license installations can be carried out by individuals with Admin permissions. To install the new key only takes a few minutes but it is recommended that it is done outside busy times. The Skyline license is tied to 3 values that identify the server it is installed on. If any of these are changed then Skyline will also need to be re-licensed.

•	Machine name

•	Windows installation date

•	MAC address

To Update your Skyline License:

1.	Log in to Skyline and go to Admin.

2.	In the Configuration section select License Settings.

3.	Make a copy of your Skyline license number by copying and pasting into Notepad. Save as a .TXT file with the name of your company e.g ePrint.txt.

4.	Email the TXT file containing your license number to sales@eprint.net so that it can be updated with the new details.

5.	You will receive an email with your updated license file called skyline.lic Save the file in a location that is accessible from Skyline.

6.	Log in to Skyline and go to Admin.

7.	In the Configuration section select License Settings.

8.	Click and select the new skyline.lic file.

9.	Click to upload your new license.

10.	When the new license has been uploaded click . The website will be updated and when completed you will be left viewing the home page.

11.	View the license settings page and check the new Service Subscription Expiry Date.

Help URL: http://www.yourdomain.com/help/index.html?re-licensingskyline.htm