When a user accesses their document library they can be permitted to download a copy of uploaded documents as a PDF or not. When you view documents in your library you will see a next to the document or a button if you can download the document as a PDF.
To change the permission for PDF downloads:
1.
Log in with Administrator rights and go to Admin.
2.
In the Portals section click Portal Configuration.
3.
Find Library - Users Can Download PDF in the list.
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If the option is set as True users will be able to download a PDF.
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To prevent users downloading a PDF change the setting option to False.
4.
To amend this option click .
5.
Click to save the setting.
To configure Library - Users Can Download PDF for all portals associated with Skyline use the default configuration option. These options are only available when you are logged in with Host privileges. Any changes to the default configuration will affect ALL portals associated with Skyline.
next to the document or a 
button if you can download the document as a PDF.
.
to save the setting.