On the Libraries toolbar there is a help button. The button can be configured to link to a web page, a PDF or an email.
To configure the Help button:
1.
Log in with Administrator rights and go to Admin.
2.
In the Portals section click Portal Configuration.
3.
Find Help link for Library page in the list and set the link to show either:
•
Email: set the link to: mailto:email@example.com?subject=Mail from our Website . This opens the user’s default email application with the email address and subject filled in already.
•
Web Page: set the link to any web page you want to link to e.g. https://help.eprint.net/index.html?orderingdocuments.htm