• Introduction
  • Trademarks & Copyright
  • Software License Agreement
  • Contact Details
• Installation
  • Hardware & Software Requirements
    • Skyline Windows Server
    • PrintStation PC
    • User's PC
    • Internet Browser Requirements
      • Turning Off Enhanced Security
      • Enable Cookies
      • Enable JavaScript
    • Virtual Server - VMware
  • Installation Procedure
    • Installing IIS
      • Windows 2008 - IIS Installation
      • Windows 2012 - IIS Installation
    • Microsoft .NET Framework
    • Installing Adobe Acrobat Reader
    • Microsoft Office
      • Installing MS Office 2007
      • Installing MS Office 2010
      • Installing MS Office 2013
      • Installing MS Office 2016
    • Creating a Neevia User Account
    • Installing Neevia
    • Configuring Microsoft Office
    • Setting DCOM Config Permission
    • Installing the Database
      • Create the Databases
      • Populate the Databases
      • Testing the Databases
      • Create Owner of Databases
    • Installing www.root
    • Amending IIS
    • Installing the Latest Updates
    • Installing Skyline PDF Converter
    • Installing Skyline PDF Scheduler
    • Amending the PDF Converter Settings
    • Amending the PDF Printer Settings
    • Testing the Neevia Document Converter
    • Licensing Skyline
  • Post Installation
    • Entering Email Settings
    • Installing PrintStation
    • Installing ProductManager
    • Installing CostManager
    • Testing the Skyline Installation
    • Adding the Skyline Website
  • Optional Installation Procedures
    • Enable SMTP from Local Server
    • Amending Skyline Website Permissions
    • Installing SQL Server Management Studio Express
      • Installing Windows Installer 4.5
      • Installing Windows PowerShell 1.0
    • Document Storage on a Mapped Drive
• Administration
  • The Default Settings
  • Creating & Managing Users
    • Adding Users
    • Searching for Users
    • Enabling Self Registration
    • Suspending Users
    • Deleting Users
  • User Roles
    • Assigning User Roles
    • Removing User Roles
  • Creating Login Options
    • Adding a Website Landing Page
    • Self Registration
      • Approving Registration
    • Email Address Required
    • Remember Me Option Visible
    • Setting the Login Expiry Cookie Time
    • Automatically Remember Login Details
    • Hiding the Forgotten Password Link
    • Re-setting a Password
    • Setting Criteria for Passwords
      • Setting a Maximum Password Length
      • Setting a Minimum Password Length
      • Password Must Contain Numbers
      • Password Must Contain Special Characters
      • Password Must Contain Capitals
      • Setting a Password Expiry Date
      • Entering a Password Regular Expression
    • Login Using LDAP Authentication
      • Creating a LDAP Portal
      • Check Error Settings
      • Adding the Domain Name
      • Testing the LDAP Settings
      • Restrict Access to Skyline
      • Configuring Network Authentication
      • LDAP - ProductManager Access
  • Customising the User Interface
    • Hiding Menu Tabs
    • Changing the Tab Style
    • Editing the Tabs
    • Upload Web Page
      • Uploaded Document Types
      • Showing the Supported File Formats Link
    • Paper Originals Web Page
    • Libraries Web Page
      • Setting the Default Library View
      • Creating Shared Libraries
      • Showing Shared Libraries
      • Previewing Documents
      • Forcing Preview Before Sending Order
      • Downloading PDF's
      • Hiding the Libraries Web Page
    • Amending Delivery Details
      • Saving the Delivery Address
    • Controlling Printing Levels using Smart Calendar
    • Combining the Address, Delivery & Account Pages
    • Orders Web Page
    • Modifying the Look & Feel
      • Changing the Page Contents
      • Showing an External Web Page
      • Editing the Login Page
      • Adding Links to the Online Manual
    • Changing the Default Language
      • Using Multiple Languages
  • Configuring Approval
    • Assigning Approver Roles
    • Turning Approval on
    • Configuring Approval Settings
      • Enabling Approvers to Select Users
      • Selecting Approval Type
        • Allocating 2nd level approvers
      • Select Warning Time Period
      • Enable Editing of Order Details
      • Enable Editing of Account Information
      • Enable Price Recalculation
      • Enable Editing of Customer Details
      • Enable Viewing of PDF
      • Enable Compulsory Notes
      • Add a Message to Approvers
    • Changing the Checkout Message
    • Amending Email Messages
    • Assigning Users to Approvers
      • Default Approvers
      • Allocating Users
      • Removing Allocated Users
      • Approval Exempt Users
  • Configuring Pricing Options
    • Enabling Account Codes
      • Hiding Prices in the Shopping Basket
      • Manually Enter Account Codes
      • Validating Account Codes
      • Showing a List of Account Codes
      • Assigning Specific Accounts to Users
      • Creating Internal Account Codes
      • Using an External Database
        • Example Queries
        • Updating External Accounts
      • Forcing Entry of Account Codes
      • Amending the Account Labels
      • Amending Delivery and Priority Labels
    • Enabling Stripe
    • Enabling WPM Education
    • Enabling Quotations
  • Configuring Colour Analysis
    • Using Colour Analysis
    • Activating Colour Analysis
  • Configuring Order Details
    • Specifying the Starting Order Number
    • Modifying the Format of Order Numbers
    • Amending the Status Name
    • Amending Status Emails
    • Allowing Orders to be Deleted
  • Configuring Skyline Portals
    • Associating a Portal with a Website
    • Adding a Portal
    • Adding New Portal Themes
    • Applying Portal Themes
    • Amending Email Settings
    • Setting the Timeout Period
    • Viewing Error Messages
    • Changing the Driver Upload Directory
    • Changing the Time Zone
  • Configuring PrintStation Options
    • Transferring a PrintStation License
    • Changing PrintStation Directory Security Settings
  • Configuring Skyline Publisher
    • Associating a Publisher Server
    • Associating Portals & Publisher
    • Editing Folders
    • Showing Products on the Products Web Page
    • Removing Products from the Products Web Page
  • Maintenance
    • Taking the Website Offline
    • Locating your Skyline Website
    • Locating your Skyline Databases
    • Running a Manual Backup
    • Accessing SQL Service through a Firewall
    • Amending Skyline Email Settings
    • Amending System Generated Emails
    • Moving the Skyline Database
    • Fonts and the PDF Converter
      • Default List of Fonts
    • Re-Licensing Skyline
    • Viewing License Settings
    • Using HTTPS Websites
    • Restoring a Database
    • Purge Utility
      • Skyline Update Utility
• Skyline Website
  • Starting Skyline
    • Register as a New User
    • Using the Forgotten Password Link
  • Changing your Preferences
    • Changing your Email Address
    • Changing your Delivery Address
    • Changing your Password
  • Placing a Print Order
    • Using Upload
    • Ordering Documents
      • Ordering Multiple Documents
      • Re-ordering a Document
      • Ordering Paper Originals
      • Ordering Documents in Zip Files
    • Requesting a Quotation
  • Using Stripe to Pay for an Order
  • Using WPM Education to Pay for an Order
  • Ordering a Product
  • Viewing Orders Placed
  • Using Libraries
    • Changing the Library View
    • Searching Libraries
    • Managing Documents in your Libraries
      • Previewing Documents
      • Opening a PDF
      • Copying a Document
      • Moving a Document
      • Deleting a Document
      • Editing Documents
      • MergingDocuments
      • Adding a Personal Library
    • Sharing Libraries
      • Creating a Shared Library
      • Adding Pre-defined Documents
      • Shared Library Administration
  • Approval
    • Using Approval
    • Selecting Users
    • Viewing Approval Status
  • Management Facilities
    • Reports
      • Using Table Reports
      • Creating a New Report
      • Using Exported Data in Excel
    • Live Orders
      • Viewing Live Orders
      • Changing the Status of Live Orders
      • Removing a Printed job from Reports
      • Deleting an Order
      • Restoring a Deleted Order
      • Changing Order Details
• Skyline PrintStation
  • Starting PrintStation
    • Access Not Granted
    • New Version Available Message
  • The PrintStation Window
    • The On Demand Printing Window
      • The Portals Pane
      • The Orders Pane
      • The Preview Pane
      • The Detail Pane
        • Overview Tab
        • Details Tab
        • Delivery Tab
        • History Tab
        • Original Tab
        • Approval Tab
        • Selecting the First Tab
      • The Output Pane
      • Resetting PrintStation Layout
  • Processing Orders
    • Searching Orders
    • Downloading Documents
      • Using Download All
    • Reviewing the PDF
    • Requesting More Information
    • Quotation Requests
    • Amending the Order Details
    • Changing the Price of an Order
    • Running a Test Print
    • Printing an Order
    • Reprinting an Order
    • Reprinting Completed Orders
    • Moving the PDF
    • Changing the Status
      • Changing the Status of Multiple Orders
    • Rejecting Orders
    • Deleting Multiple Orders
    • Processing Paper Original Orders
    • Processing ZIP Files
    • Printing Tickets
      • Printing an Original Job Ticket
      • Printing Job Tickets
      • Standard Job Ticket Example
      • Delivery Note Example
      • Customised Job Tickets
  • Setting Up PrintStation
    • Printers & Folders
      • Adding a Printer
      • Removing a Printer
      • Editing a Printer
      • Adding Folders
      • Removing Folders
    • Amending Portal Connections
    • Amending Download Options
    • Options
      • Amending Pricing Options
      • Deleting Unused Documents
      • Changing the Default Details Pane View
      • Reprinting a Document Warning
      • Showing Error Messages
      • Changing the Status Order
      • Selecting the Jobs to Display
      • Amending the Job Number
    • Selecting Fields to Display in the Orders Pane
    • Selecting Fields to Display in the History Tab
  • Configuring PrintStation
    • Changing the Wording in a Status Email
    • Order Placed Email
    • Creating a Custom Status
    • Hiding Specific Job Statuses
    • Creating Approval Notification Emails
    • Selecting the Language
    • Associating PrintStations & Portals
    • Resetting PrintStation Settings
• Skyline ProductManager
  • Starting ProductManager
    • Access Not Granted
    • Version Not Compatible
    • Running ProductManager on a Proxy Server
    • Starting ProductManager with https
  • Adding Print Room Options
    • Media Tab
    • Document Options Tab
    • Delivery Options Tab
  • Managing Products
    • Creating a Product
    • Adding Images for Products
    • Adding Products to a Portal
    • Managing Products and Categories
    • Amending Products
    • Creating New Products From an Existing Product
    • Deleting Products
    • Adding Product Notes
    • A4 Booklet Example
    • A4 Comb Bound Example
  • Managing Address Forms
    • Creating Address Forms
    • Associating an Address Form
    • Amending Address Forms
    • Deleting Address Forms
  • Managing Delivery Forms
    • Creating Delivery Forms
    • Associating a Delivery Form
    • Amending a Delivery Form
    • Deleting a Delivery Address
• Skyline CostManager
  • Starting CostManager
    • Starting CostManager with HTTPS
    • Incorrect Username or Password
    • Incorrect Portal Name
    • Running CostManager on a Proxy Server
    • New Version Available Message
    • Checking the Software Version
  • Selecting the Pricing
  • Calculated Prices
    • Cost Per Page
    • Cost Per Document
    • Cost Per Order
• Skyline Cloud Printer
  • Configuring Skyline Cloud Printer Download
    • Entering Printer Settings
    • Show Skyline Cloud Printer Download
    • LDAP Configuration Check
    • Amending the Registration Email
  • Installing Skyline Cloud Printer
  • Using Skyline Cloud Printer
    • Creating an Account
      • Creating a LDAP Account
    • Sending a document to Skyline
    • Off-Line Printing
    • Uploading PDFs
    • Changing Your Settings
• Fault Finding
  • Skyline Website
    • Checking the Neevia PDF Password
      • Checking the Neevia PDF Password - Windows 2012
    • Errors when Opening Skyline Website
      • Error Connection to SQL Server
      • Error Starting Skyline
    • Cannot Open Database
    • Users need to Login if they Browse to a New Page
    • Errors when Uploading Documents
      • How to Cancel a Conversion
      • Documents Stuck in the Conversion Queue
      • Clear the Database
      • Check Access Rights
      • Check Service Account
      • Clear Uploaded Documents
      • Checking the PDF Converter
      • Invalid Variant Operation
      • Slow Upload Speed
      • Word Parser not enabled
      • gswin Error
    • Network Path Not Found
    • Invalid Object Name 'dbo.website'
    • Part of Path Missing
    • SELECT Permission was Denied
    • Could not allocate disk space
  • PrintStation
    • Blank PDF's are Produced
    • Neevia Watermark in every PDF
    • The PrintStation does not Download PDF's
    • Problems Saving Configuration Changes
    • Converting Custom Sized Documents
    • Unable to Open a PDF
  • ProductManager
    • Application Download did not Succeed
  • Upgrade Error Messages
    • PDF Error Messages
    • Pdf 's not downloaded but no error message
• Upgrading Skyline
  • 1. Install .NET 4.0
  • 2. Locate your Skyline Website
  • 3. Take Website Offline
  • 4. Backup Database
  • 5. Remove White Theme
  • 6. Start the Upgrade Procedure
  • 7. Check the upgrade
  • 8. Reinstall Skyline Programs.
• Appendix
  • Configuration Information
    • Default Configuration Options
    • Portal Configuration Options
    • Standard Job Ticket Fields
    • Delivery Ticket Fields
  • Supported File Formats
    • Supported Applications
    • Spreadsheet Formats
    • Presentation Formats
    • Graphic Formats
    • Vector Graphic Formats
    • CAD Formats
  • Converting Documents to PDFs
  • Pre-Installation Checklist.
  • Language Country Codes
  • Upgrading the Document Converter
    • 1. Preparing for the Upgrade
    • 2. Installing Neevia DCPro
    • 3. Checking the DCOM Settings
    • 4. Checking the Neevia Settings
    • 5. Installing the New PDF Converter
    • 6. Start the PDF Converter Service
    • 7. Testing the PDF Converter
    • Opening the PDF Converter
  • Statuses Overview
    • Overview of Quotes Process
    • Using Statuses for Different Workflows
  • Manuals to Print
• Version Changes
  • Version Changes 2020
    • Version 7.0.7
    • Version 7.0.6
    • Version 7.0.5
    • Version 7.0.4
    • Version 7.0.3
  • Version Changes 2019
    • Version 7.0.2
    • Version 7.0.1
    • Version 6.9.9
  • Version Changes 2018
    • Version 6.9.8
    • Version 6.9.7
    • Version 6.9.6
  • Version Changes 2017
    • Version 6.9.5
  • Version Changes 2016
    • Version 6.9.4
    • Version 6.9.3
    • Version 6.9.2
  • Version Changes 2015
    • Version 6.9.1 SP2
    • Version 6.9.1
    • Version 6.8.1
  • Version Changes 2014
    • Version 6.7.3 Sprint 3
    • Version 6.7.3
  • Version Changes 2013
    • Version 6.7.2
  • Version Changes 2012
    • Version 6.7.1
    • Version 6.6.3
  • Version Changes 2011
    • Version 6.6.2

Version: 7.0.7  [October 2020]