gswin Error |
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gswin Error |
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gswin Error |
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gswin Error |
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If you have a gswin error message when you are trying to upload a document it could be due to fonts not being embedded or substituted.
Example gswin error message
To rectify this problem:
| 1. | Open Device and Printers on the file server. |
| 1. | Right click Neevia Converter. |
| 2. | Select Printing preferences. |
| 2. | The Neevia Converter Printing Preferences window opens. |
| 1. | Click Advanced. |
| 3. | The Neevia Converter Advanced Options window opens. |
| 1. | The TrueType Font should be Download as Softfont. |
| 2. | Expand Postscript Options. |
| 3. | Set the TrueType Font Download Option to Native TrueType. |
| 4. | Click OK to save the changes. |
| 4. | You return to the Neevia Converter Printing Preferences window. Click OK to close the window and save your changes. |
| 5. | Open Device and Printers on the file server. |
| 1. | Right click Neevia Converter. |
| 2. | Select Printing properties. |
| 6. | The Neevia Converter Properties window opens. |
| 1. | Click the Device Settings tab. |
| 7. | The Neevia Converter Device Settings are displayed. |
| 1. | Expand Font Substitution Table. |
| 2. | Check that all the fonts have <Don't Substitute> selected. |
| 3. | Click OK to close the Neevia Converter Properties window. |
| 8. | Print a document to make sure that the changes have corrected the error. |
 | Note If you still have problems right click Neevia Converter > Printer Properties > Advanced Tab. Uncheck the option Enable advanced printing features. |