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When trying to download the ProductManager, you may get a "Page not Found" error or the error message displayed below:
The ProductManager application is created the first time it is downloaded. The error message indicates that there was a problem creating the downloads.
Cause
The error is caused by one of two problems. There are several fixes, depending on what is causing the problem:
1. | The Skyline website could not create download files because the permissions a directory are not correct. |
2. | The download files were not created correctly. |
Fix 1.
The Skyline website could not create download files because the permissions a directory are not correct.
1. | Log in as a local administrator onto the Skyline server (not the Skyline website). |
2. | Browse to the directory where Skyline is installed (C:\Skyline by default) and find the sub directory C\Skyline\wwwroot\Manager\Pricing\PricingApp. |
3. | Right-click the file Mage.exe and select Properties. |
4. | If you see the message "The file came from another computer and might be blocked to protect this computer", Click the Unblock button next to the message.![]() |
5. | Browse to the directory C:\Skyline\wwwroot\Manager\ProductManager and repeat to procedure above for the file Mage.exe in this directory. |