Skyline Installation

Word Parser not enabled

Word Parser not enabled

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Word Parser not enabled

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There is an error when you upload a document. This could be caused by the Microsoft Office software being installed after the PDF Converter.

To check the installed parsers:

1.Open Neevia Document Converter. If nothing happens make sure that the program is not already open.
2.Drag and drop a document into the converter. If you see a message parser is not enabled you need to install the missing parser. An example error message is shown below.
WordParserNotEnabled
3.Click Settings > Advanced Settings.
Settings-AdvancedSettings
4.The Advanced Settings window opens. Select the missing parsers from the list or click Auto-Detect Installed Parsers...
All the missing parsers will be installed.
AutoDetectParsers
5.Click OK to continue.
6.Stop the Neevia Converter service.
StopNeeviaService
7.Start the Neevia Document Service.
StartNeeviaService
8.Drag and drop a document into the service to test the installed parers.