When a new version of Skyline software is released you are able to register for a downloadable Upgrade Utility for your Skyline Website. Running the Upgrade Utility on your Skyline server automatically upgrades all your portals.
Notes:
1.
You will require a PIN for the upgrade. Please contact helpdesk@eprint.net for your unique upgrade PIN.
2.
Please allow at least 4 hours to upgrade Skyline.
3.
This update procedure is not certified for Windows 2019 and ablove
4.
It is strongly recommended that the SQL databases are backed up before running the utility IN ALL CASES. ePrint Direct cannot accept any responsibility for any loss of data. By proceeding with the backup, you agree that you will ensure the databases have been securely backed up before running this utility.
Confirm the Skyline Version that you are currently running:
1.
Log in with Administrator rights and go to Admin.
2.
The version is shown next to your log in details.
Locate your Skyline Website:
1.
You need to confirm the physical location of your Skyline website. To do this open Internet Information Services (IIS) Manager.
1.
Select the Skyline website.
2.
Click Basic Settings.
2.
The Edit Site window opens. Make a note of the physical path of the website. By default it is C:\Skyline\wwwroot.
