Skyline Installation

Skyline Windows Server

Skyline Windows Server

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Skyline Windows Server

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It is recommended that Skyline is installed on a dedicated server as some processes, such as the creation of PDFs, create peaks in CPU demand and RAM requirements.

Remote Internet access for installation and ongoing technical support
If ePrint Direct will be installing Skyline or providing technical support for Skyline remote Internet access is required. Remote access must be tested before the installation of Skyline, including all user names and passwords.
Backup procedures
The Skyline installation directory, the document store and the SQL database should be backed up by the customer. The Skyline server should be located somewhere where these can be backed up regularly. Backups are the responsibility of the customer.
Disaster recovery
Disaster recovery is the responsibility of the customer.
infoNote: If ePrint Direct or the Partner is to install and maintain Skyline, we need to be able to log in to the server with an account that has full Local Administrator rights on the server. Domain admin rights are not required.

Server Hardware.

It is recommended that Skyline is installed on a dedicated server as some processes, such as the creation of PDFs, create peaks in CPU demand and RAM requirements.

4 GB RAM (minimum)
2.5 GHz processor or faster, 2 cores minimum.
System Drive: 100Gb minimum.
Data Drive: 500Gb or larger. The storage size depends on customer requirements

VMware Server is supported as long as the required CPU and RAM resources are allocated to it. Two or more cores are recommended because the PDF converter can use 100% of one core.

Operating System

Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012, Microsoft Windows Server 2012 R2 or Microsoft Windows Server 2016.

Software Requirements

The following settings and applications need to be installed before installing Skyline. The installation program will check that these are installed before allowing the Skyline installation to proceed. It is important for on-going technical support that all Application updates are applied at all times.

IP-Address & DNS Entry
The Skyline Server must have a fixed IP-address and an entry in the domains DNS server. Please contact your IT department to check that this has been configured.
Anti Virus applications
ePrint Direct recommend that suitable anti virus protection be loaded on the Skyline server. The installation and maintenance of the anti virus protection is the responsibility of the customer. Anti virus applications may interfere with the installation of some Skyline components, and may need to be controlled or turned off during installation.
User Access Control
The User Access Control setting needs to be turned off before installing Skyline. The setting can be turned on when the installation has been completed.
Internet Information Services (IIS)
Please refer to the section Internet Information Service (IIS) for installation instructions.
Adobe Acrobat Reader
Please refer to the section on installing Adobe Acrobat Reader for more information. Adobe Acrobat reader is only required for testing the PDF converter and can be removed if required later.
.Net Framework 4 or later
Please refer to the section Microsoft .NET Framework for installation instructions.
Microsoft Office
Skyline requires a copy of Microsoft Office 2007, 2010 or 2013 to be installed on the web server as it is used during the conversion of uploaded Office documents to PDF. The Standard version of Microsoft Office is sufficient for Word, Excel and PowerPoint files but if Microsoft Publisher files are expected to be submitted Microsoft Office Professional or Enterprise will be required. Microsoft Office 2013 is recommended because it can convert earlier versions of Office documents.
Skyline uses two SQL databases to store orders and configuration details. These can use SQL Express or a full version of 2008R2, 2012, 2014 or 2016. Please refer to the section Installing SQL Server Management Studio Express for more information.
infoNote: The Microsoft Office installation procedure must be followed exactly. Please refer to the section Microsoft Office for installation instructions.