Skyline Installation

gswin Error

gswin Error

Previous topic Next topic  

gswin Error

Previous topic Next topic JavaScript is required for the print function  

If you have a gswin error message when you are trying to upload a document it could be due to fonts not being embedded or substituted.

Example gswin error message

Example gswin error message

To rectify this problem:

1.Open Device and Printers on the file server.
gswinError-02
1.Right click Neevia Converter.
2.Select Printing preferences.
2.The Neevia Converter Printing Preferences window opens.
gswinError-03
1.Click Advanced.
3.The Neevia Converter Advanced Options window opens.
gswinError-04
1.The TrueType Font should be Download as Softfont.
2.Expand Postscript Options.
3.Set the TrueType Font Download Option to Native TrueType.
4.Click OK to save the changes.
4.You return to the Neevia Converter Printing Preferences window. Click OK to  close the window and save your changes.
5.Open Device and Printers on the file server.
gswinError-05
1.Right click Neevia Converter.
2.Select Printing properties.
6.The Neevia Converter Properties window opens.
gswinError-06
1.Click the Device Settings tab.
7.The Neevia Converter Device Settings are displayed.
gswinError-07
1.Expand Font Substitution Table.
2.Check that all the fonts have <Don't Substitute> selected.
3.Click OK to close the Neevia Converter Properties window.
8.Print a document to make sure that the changes have corrected the error.
infoNote
If you still have problems right click Neevia Converter > Printer Properties > Advanced Tab. Uncheck the option Enable advanced printing features.