If you are using two level approval you need to change approvers from being a level one approver to being a level 2 approver. After you have saved the approval setting as 'Two Level Approval' click . The Assign Users to Approvers window opens. Level 1 approvers have next to their name and level 2 approvers have .
Example showing Approvers who are level 1 and level 2.
To allocate Level 2 Approvers:
|1.||Select the required approver.|
|2.||Select Level 2 Approver from the drop down list.|